How Ordering Works
Getting your crew kitted out with branded gear is simple. Here's how it works, start to finish.
4 easy steps
- Request a quote. Pick the products you like, then tell us how many you need, which colours, and when you need them. Upload your logo with the quote form or email it to info@purplesharkembroidery.com.
- Get your free digital proof. We'll send you a picture showing exactly how your logo will look on the garment: size, placement and thread colours.
- Approve your proof. Want changes? Just tell us and we'll adjust it. Nothing is made until you say it looks right.
- Pick up your order. Your gear is ready in 7 business days after you approve the proof. Pick it up at our Kitchener shop (350 Shirley Ave) or in Guelph (727 Speedvale Ave W).
Frequently asked questions
Is there a minimum order?
No minimums. Whether you need one hat or a hundred jackets, we've got you covered.
What is a digitizing fee?
Digitizing is setting up your logo so our embroidery machines can stitch it. It's a one-time $30 fee, and it's free on orders over 24 pieces. When you reorder, we reuse your file, so you only pay it once.
Can you do rush orders?
Yes, rush orders are available. Ask us and we'll do our best to hit your date.
What decoration options do you offer?
Embroidery, screen printing, DTF prints and patches. See all the options on our Decoration Options page.
Can I mix sizes and styles?
Yes. You can mix sizes and styles within the same order, for example hoodies, tees and hats for the same crew.
Can my crew reorder on their own?
Yes. We can set up an online company store with your approved gear, so your team can reorder anytime without starting from scratch.